over a quarter of a century of experience in
providing Comprehensive Anonymous Quality Audits, and other quality and integrity assurance based services. Since 1981, we have offered a variety of report options and have enjoyed an affiliation with leaders in each of our client industry groups, to include the companies whose names are household words throughout the world. (Contact us for client list and references.)
We develop and implement customized programs for each of
our clients, and continually “tweak” and revise
formats, as needed, to adapt to ongoing changes in the industries which we serve.
Unlike other “mystery shopping” providers,
we utilize only experienced, trained, and professional team members to conduct
our audits. Every member of our team has been carefully selected for the specialized industries which we serve, and is carefully supervised and directed during the execution
of each project.
Whereas most “mystery shopping” providers retain
shoppers by way of the Internet, usually never meeting them
in person, all INTERPOSE agents are interviewed and retained
in our corporate office, and dispatched to various locations
throughout the world. Our highly acclaimed Anonymous Audit, not to be confused with "mystery shopping," provides management level information pertaining to quality and integrity simultaneously.
Our culture and mission is to be more than just “another
vendor,” and instead, we see ourselves as an integral
member of our clients’ team. We are committed to going above and beyond, and to continually prove our worth as we perform our services. If used properly, we are confident that our reports will "pay for themselves" through customer satisfaction and loss prevention.
Our investigative perspective and methodology insures accurate reports which
are fully actionable, and documented using evidentiary procedures,
with the assurance that we will always support our findings
in any forum, legal or otherwise.
INTERPOSE assures a strict adherence to professional ethics and client confidentiality
in all respects, to include trade methodology, standards,
and audit results and findings.